Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We are aware of an issue causing users to be unable to access areas of v1 and v2 and our engineers are working to get this resolved quickly.

We apologize for any inconvenience this may be causing you.

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Recovering

We've fixed the core issue, and are waiting for things to fully recover.

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Investigating

We are aware of an issue where users are unable to access @ease. Our engineers are actively working to restore access to the systems as quickly as possible. We apologize for any inconvenience caused by this.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection