Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We are currently investigating service outage with Syncore and @ease V1. We'll keep this ticket updated as the investigation

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection