Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

The deployment has finished and all full service has been resumed.

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We're now deploying an updated version of @ease. You may experience an intermittent outage for several minutes. We'll update this page once the deployment has completed.

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Our engineering and operations team are working on immediate remediation.

In the next 30 minutes update to @ease V2 will be deployed which will resume functionality within Jobs and Commissions.

We'll keep you updated here.

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Identified

We are aware of an issue where users are unable to access @ease. Our engineers are actively working to restore full access to the systems as quickly as possible. We apologize for any inconvenience caused by this.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection