@ease and The Signature Collection are currently down


We've now resolved the incident. Thanks for your patience.

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We have identified an issue with our primary network and have redirected traffic over our backup network.

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We are aware of an issue where users are unable to access @ease and The Signature Collection sites. Our engineers are actively working to restore access to the systems as quickly as possible. We apologize for any inconvenience caused by this.

Notification by email will be sent out to users once service has been restored.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection