Resolved

We've now resolved the incident. Thanks for your patience.

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Operations Team
Recovering

Syncore is recovering and functioning within normal operating parameters. However, the team remains highly alert and will continue closely monitoring throughout the next 24 hours. We'll leave this ticket open to update on the root cause analysis as investigations conclude.

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Investigating

The operations team is investigating degraded service affecting Syncore and associated services - we are working diligently to restore optimal service as soon as possible. We will update this message with more information as it becomes available.

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Began at:

Affected components
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection