Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We've confirmed the issue with Invoices. To resolve the issue, we will be performing a brief restart of Syncore which will take 60 seconds. Following this restart we anticipate full resolution and will update this page accordingly.

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Investigating

We are aware of an issue that's preventing the dispatch of Invoices from Syncore. We will update this page as more information becomes available. We are working diligently to resolve the issue as soon as possible.

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Began at: