Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We've confirmed there is a problem, we're working to resolve it. We anticipate that this process will take approximately two hours.

Updates to this estimate will be posted as the remedy progresses.

We have temporarily restricted access to @ease while we conduct emergency maintenance.

We apologize for the inconvenience.

Investigating

We are investigating reports of intermittent system slowness or inaccessibility. We apologize for any inconvenience caused by this.

Began at:

Affected components
  • @ease v1
    • @ease v1 - United States
    • @ease v1 - Canada
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection