Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We've confirmed there is a problem, we're working to resolve it. We anticipate that this process will take approximately two hours.

Updates to this estimate will be posted as the remedy progresses.

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We have temporarily restricted access to @ease while we conduct emergency maintenance.

We apologize for the inconvenience.

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Investigating

We are investigating reports of intermittent system slowness or inaccessibility. We apologize for any inconvenience caused by this.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection