Resolved

We've now resolved the incident. Thanks for your patience.

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Operations Team
Recovering

We've fixed the core issue, and are waiting for things to recover.

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Operations Team
Identified

We've confirmed there is a problem, we're working to resolve it.

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Operations Team
Investigating

We have identified an issue related to Tax calculations as well as Split Shipments with Syncore. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update [soon /by date and time].

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Operations Team
Began at:

Affected components
  • @ease v1
    • @ease v1 - United States
    • @ease v1 - Canada
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection