Resolved

Confirmed the issue was related to the payment vendor and they have resolved the issue. Thanks for your understanding.

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Operations Team
Investigating

We are investigating reports of 502 Bad Gateway errors received when processing payments. Our team is working to remediate the problem. We apologize for this inconvenience and will provide an update soon.

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Operations Team
Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection