Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

The deployment has been completed, and we're observing the impact on operations. We'll keep this page updated over the next 10 minutes. We anticipate normal operation will resume.

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Updated

The Syncore update deployment has started. You will experience an outage during this time. We expect this outage to last less than 5 minutes. We appreciate your patience and apologize for the inconvenience.

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Updated

We are deploying an update to Syncore at 9:05 am CDT / 10:05 am EDT. This will cause a temporary outage of fewer than 5 minutes. We appreciate your patience.

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Identified

We are experiencing degraded performance in Syncore caused by an update to the Syncore system, which was deployed last night. The operations terms are working to rollback the update to the previous stable version of Syncore.

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Began at:

Affected components
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection