@ease and The Signature Collection are intermittently down

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

The issue has been resolved. We are continuing to monitor.

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Investigating

We are aware of an issue where users are unable to access @ease and The Signature Collection sites. Our engineers are actively working to restore access to the systems as quickly as possible. We apologize for any inconvenience caused by this.

Notification by email will be sent out to users once service has been restored.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection