Resolved

An update was completed and performance has been restored. Our engineers are continuing to monitor for any further performance issues.

We apologize for the inconvenience this would have caused and appreciate your patience.

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Identified

We are getting reports of a similar issue currently ongoing. Our engineers are working to get this resolved as quickly as possible. We apologize for the inconvenience but appreciate your patience while this is worked on.

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Recovering

The issue has been resolved and systems are functional once again. Our engineers are closely monitoring for any further issues. Thank you for your patience.

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Investigating

We are currently investigating reports of users encountering errors when creating Purchase Orders. We apologize for the inconvenience this would be causing and are working to get this resolved as quickly as possible.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection