Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

We're aware of an issue preventing Tax from being calculated on Jobs affecting Facilisgroup Partners that have not migrated their Avalara account. Our operations team is investigating the issue with high priority. We'll update this post as more information becomes available.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection