Resolved

We've now resolved the incident. Thanks for your patience.

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Jason Gurran
Recovering

We've fixed the core issue, and are waiting for things to recover.

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Jason Gurran
Updated

The team is working on addressing the slow connectivity issues and will provide updates soon.

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Jason Gurran
Identified

We've identified a routing issue that is causing slow responses to Syncore, we're working to resolve it.

Syncore may be offline or unresponsive at 11am EST /10am EST for a brief moment while we update routing information.

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Jason Gurran
Investigating

We are investigating reports of slowness with Syncore. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update soon.

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Jason Gurran
Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection