Resolved

We have identified the problem and are currently bypassing the failed equipment.

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We have identified an intermittent problem on one of our networks which only occurs during peak times, we are still trying to locate the equipment responsible. The system currently appears to be operating normally. We will continue to monitor the system and resume our investigation on the next re-occurrence. Thank you for your patience.

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We will be performing tests to locate the problem, these tests will likely cause intermittent disruption. We apologize for any inconvenience this may cause.

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Identified

We've confirmed there is a problem, we have bypassed the affected network for the time being while we continue to investigate.

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Investigating

We are investigating an intermittent outage of The Signature Collection. We apologize for any inconvenience caused by this.

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Began at:

Affected components
  • Syncore
    • The Signature Collection