Resolved

We've updated routing to bypass the problematic network, which has resolved the issue for users of Syncore, TSC and @ease.

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Identified

We've identified the issue and are working with our network providers to resolve the problem.

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Investigating

We are currently experiencing network-related intermittent outages affecting access to Syncore, TSC, and @ease. The NOC team is aware of the issue and working torwards resolution.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection