Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

The ASI SmartLink Integration is currently experiencing degraded performance. ASI is aware of the issue and is working to resolve it. As a result of this issue, some areas of Syncore dependent on ASI SmartLink may be degraded, such as ASI Product Search, and pages that use Product Collections or Product Campaigns, such as Quotes and Proposals.

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Began at:

Affected components
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection