Issue with shipping confirmations or order acknowledgements

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Operations Team
Identified

We've confirmed there is a problem, and it will be addressed by maintenance tonight.

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Investigating

We have received reports of intermittent issues when trying to send shipping confirmations or order acknowledgements to customers. We are currently investigating these reports.

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Began at:

Affected components
  • Syncore
    • Early Access
    • Syncore API