The issue has been resolved.

Avatar for

The issue has been resolved and we are now monitoring the situation closely.

Avatar for

We are presently aware of and are actively working on issues pertaining to the following:

  1. Converting a quote to a Job in V1 is not assigning the proper commission code based on the primary rep.  (Please note: it will assign the correct commission code if you are following the best practice of converting a quote to a Job in V2).
  2. Commissions are not properly calculating on jobs where there is no sale value, but there are costs.

We have prioritized resolving both issues with a target of completion no later than end of day tomorrow - 4/15/20.

Avatar for
Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States