All attachments are now visible in @easeV2. Thanks for your patience.

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The majority of attachments should now be appearing for all Canadian and US partners in @easeV2, any that are not appearing will appear before end of day. Thanks for your patience!

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We've fixed the core issue, and attachments will begin to reappear across V2 throughout the morning. We'll update this page again once all attachments are available.

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Attachments are currently unavailable in @ease V2. Attachments can be accessed via @easeV1. We are working diligently to resolve this issue. We will update this page with more information as it becomes available. Thank you.

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Began at:

Affected components
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection