Resolved

Optimal service has been resumed, however, we continue to monitor this issue closely.

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Optimal service has resumed, but we're continuing to investigate the root cause of this issue. We'll keep you updated via this page.

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Investigating

We're aware of intermittent performance issues. Our engineers are investigating and will provide more information as it becomes available.

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Began at:

Affected components
  • @ease v1
    • @ease v1 - Canada
    • @ease v1 - United States
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection