We've now resolved the incident. Thanks for your patience.

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We've released a new version of @ease which has remedied most of the performance issues. We will continue to monitor this issue over the coming days.

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We're continuing to monitor this issue as we work towards permanent recovery and resolution.

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We've made some infrastructure changes which has resulted in improved performance; but the root cause is not yet resolved. Please continue to bear with us as we work towards complete resolution of this issue. You may still experience some periods of sluggish responsiveness.

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Our operations are continuing to investigate this issue with high priority.

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At this time we are experiencing degraded performance with Jobs, Quotes, and Proposals. While these areas remain functional, they may take longer to respond or action requests than expected. Our operations team are aware of this issue and are investigating the cause. We will update this page as more information becomes available. We apologize for any inconvenience this may cause.

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Began at:

Affected components
  • Syncore
    • Early Access
    • Syncore v2
    • Syncore API
    • The Signature Collection